The Data Security Analyst provides both subject matter expertise and operational support in order to control, process and track appropriate provisioning of accounts for the (3rd Party) New Core Financial Management System (NCFMS). This position requires an outgoing, communicative individual who is able to achieve a high level of customer trust and support. Customer support includes direct interface with in-house clients as well as DOL Employees and the external service provider of NCFMS (Regional Finance Offices/Agencies, system supervisors and users). Personal and technical skills must be applied to assess circumstances and identify and troubleshoot user account problems and anomalies. Perform support activities as assigned in support of our DOL IT / Cybersecurity support contract.
The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees.
MS Word – intermediate skills
MS PowerPoint – intermediate skills
MS Excel – intermediate skills
MS Outlook – intermediate skills
Excellent oral and written communications skills
Excellent interpersonal skills
DOL experience a major plus
Work is primarily performed in an office environment. Typically employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending, carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives.