The Field Service Representative will support a team, based mainly at Quantico, that is tasked with supporting the enterprise training system in the areas of program management, systems engineering, and customer support. In this role, you will be an integral member of the customer support team.
The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees.
ProSol is seeking a highly qualified candidate to provide customer support for a web training information system for our United States Marine Corps customer at Camp Lejeune, NC. In this role, you will train and support USMC training system users, assist with the fielding of new modules, and relay recommendations provided by the user community to management.
In order to be successful in this role, we are looking for candidates that have the following skills, experience, and abilities working within MCTIMS and the Marine Corps Systems Approach to Training:
Your approach and work ethic should be described by the following:
In order to be successful in this role, we expect that qualified candidates will have the following skills, experience, and credentials:
The following experience is highly desired:
Work is primarily performed in an office environment. Typically employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending, carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives.